Frequently Asked Questions

FAQ and Answers.

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  • Where can I buy RI GROUP bars

    You can purchase gold bars from RI GROUP through the RI GROUP online store, as well as at official sales offices.

  • What is deposit?

    Deposit – is an amount of money that one party (for example, the buyer) transfers to another party (for example, the seller) as a guarantee for the fulfillment of obligations under a contract. A deposit is usually used in transactions related to buying and selling, leasing, and other legal agreements.

    Key Characteristics of a Deposit:

    1. Guarantee: The deposit serves as security for the fulfillment of obligations under the contract. If one party fails to fulfill its obligations, the other party may retain the deposit as compensation.

    2. Amount: The deposit may be a certain percentage of the total value of the transaction or a fixed amount specified in the contract.

    3. Conditions for Refund: If the terms of the contract are fulfilled, the deposit is usually credited toward the total value of the transaction. However, if the transaction does not occur due to the fault of one of the parties, the deposit may not be refunded.

    4. Responsibility: The deposit helps to increase the responsibility of the parties and reduces risks for both sides in the transaction.

  • Is it possible to resell purchased gold bars to a Company?

    Yes there is such a possibility. REAL GOLD bars comply with «London Good Delivery» quality standards and have all the necessary certificates that is why we provide our customers with the opportunity to carry out the Buy Back procedure on gold bars purchased in our company and resell a purchased gold bar (s) to a company at purchase price at any time.

    Buy Back procedure is available only for gold bars stored in the Company.The Company shall not accept the gold bar which was previously handed over to the customer.

  • How can I get money gained from Buy Back procedure ?

    The proceeds from the sale of gold bars are withdrawn in USDT to the wallets specified on the company’s website in the "Withdrawal of Funds" section.

    The withdrawal of proceeds from the sale is processed through the company’s administrator. Funds are transferred within 3 business days. A withdrawal fee may be charged.

  • Do I have to pay VAT on my gold bar purchase in Europe?

    No, you don’t have to pay VAT. In accordance to the Council Directive 1998/80/EC of 12 October 1998, supplementing the common system of value added tax and amending Directive 77/388/EEC - Special scheme for investment gold “ ”gold, in the form of a bar or a wafer of weights accepted by the bullion markets, of a purity equal to or greater than 995 thousandths, whether or not represented by securities is  not in principle subject to VAT"

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